Shipping Policy
Thank you for shopping with 3D Chess Kingdom. Below you’ll find everything you need to know about our shipping process for 3D printed chess pieces sets and accessories.
Order Processing Time
All of our products are made with precision using 3D printing technology.
- Processing time: 2–5 business days
- Custom or personalized orders may require additional production time.
- Orders are processed Monday–Friday (excluding holidays).
You will receive a confirmation email once your order has been shipped.
Shipping Times
Shipping times vary depending on your location:
- Domestic Orders: 3–7 business days
- International Orders: 7–21 business days
Please note that delivery times are estimates and may vary due to customs, holidays, or carrier delays.
International Shipping
We proudly ship worldwide.
- International customers are responsible for any customs duties, taxes, or import fees required by their country.
- Delays caused by customs are beyond our control.
Tracking Information
Once your order is shipped, you will receive a tracking number via email so you can monitor your delivery status.
Shipping Address
Please ensure your shipping address is accurate at checkout. We are not responsible for delays or lost packages due to incorrect or incomplete addresses provided by the customer.
Lost or Damaged Items
If your order arrives damaged or does not arrive within the expected timeframe:
- Contact us within 7 days of delivery (or expected delivery date).
- Provide your order number and photos (if damaged).
We will work quickly to resolve the issue.
Contact Us
For any shipping-related questions, please contact us at:
Thank you for choosing 3D Chess Kingdom. We appreciate your support and trust in our craftsmanship.
